Recall 20V715000: 2019–2021 Keystone Outback

Updated from NHTSA data · How we count

Report date
Nov 18, 2020
Vehicles affected
1,296
Models
1
Initiated by
Manufacturer

The problem

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

The risk

A buckled frame may fail and increase the risk of a crash.

The fix

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2019 Keystone Outback
  • 2020 Keystone Outback
  • 2021 Keystone Outback

Details

NHTSA campaign
20V715000
Manufacturer campaign
20-391
Manufacturer
Keystone RV Company
Owner letters
Dec 15, 2020
Components
Structure:frame and members (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology