Recall 20V716000: 2021 Volkswagen Arteon, 2021 Volkswagen Atlas, 2021 Volkswagen Atlas Cross Sport +3 more

Updated from NHTSA data · How we count

Report date
Nov 18, 2020
Vehicles affected
32,048
Models
6
Initiated by
Manufacturer

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

The fix

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V716000
Manufacturer campaign
91BB / 91BC
Manufacturer
Volkswagen Group of America, Inc.
Owner letters
Dec 11, 2020
Components
Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology