Recall 20V734000: 2020–2021 Toyota Avalon, 2020 Toyota Avalon Hybrid, 2020 Toyota RAV4 +1 more

Updated from NHTSA data · How we count

Report date
Nov 25, 2020
Vehicles affected
161
Models
4
Initiated by
Manufacturer

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

The fix

Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V734000
Manufacturer campaign
20TB17/20TA17
Manufacturer
Toyota Motor Engineering & Manufacturing
Owner letters
Dec 18, 2020
Components
Air bags:frontal (Airbags); Steering:column (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology