Recall 20V755000: 2012–2013 Infiniti M35 Hybrid, 2011–2013 Infiniti M56, 2014 Infiniti Q70 +1 more
Updated from NHTSA data · How we count
- Report date
- Dec 7, 2020
- Vehicles affected
- 2,708
- Models
- 4
- Initiated by
- Manufacturer
The problem
Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
The risk
A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
The fix
Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Infiniti M35 Hybrid
- 2013 Infiniti M35 Hybrid
- 2011 Infiniti M56
- 2012 Infiniti M56
- 2013 Infiniti M56
- 2014 Infiniti Q70
- 2014 Infiniti Q70 Hybrid
Details
- NHTSA campaign
- 20V755000
- Manufacturer
- Nissan North America, Inc.
- Owner letters
- Feb 5, 2021
- Components
- Power train:driveline:driveshaft (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology