Recall 20V780000: 2020–2021 Entegra Esteem, 2021 Entegra Odyssey, 2020 Entegra Redundant Odyssey +4 more
Updated from NHTSA data · How we count
- Report date
- Dec 15, 2020
- Vehicles affected
- 3,356
- Models
- 7
- Initiated by
- Manufacturer
The problem
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
The risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
The fix
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Entegra Esteem
- 2021 Entegra Esteem
- 2021 Entegra Odyssey
- 2020 Entegra Redundant Odyssey
- 2020 Jayco Greyhawk
- 2021 Jayco Greyhawk
- 2020 Jayco Greyhawk Prestige
- 2021 Jayco Greyhawk Prestige
- 2020 Jayco Redhawk
- 2021 Jayco Redhawk
- 2020 Jayco Redhawk SE
- 2021 Jayco Redhawk SE
Details
- NHTSA campaign
- 20V780000
- Manufacturer campaign
- 9903528
- Manufacturer
- Jayco, Inc.
- Owner letters
- Feb 3, 2021
- Components
- Equipment:mechanical:integrated jack/leveler/stabilizer (Other / Unknown); Equipment:recreational vehicle/trailer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology