Recall 20V798000: 2020 Honda Accord Hybrid, 2020 Honda CR-V Hybrid, 2020–2021 Honda Insight
Updated from NHTSA data · How we count
- Report date
- Dec 17, 2020
- Vehicles affected
- 27,838
- Models
- 3
- Initiated by
- Manufacturer
The problem
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V798000
- Manufacturer campaign
- K9E
- Manufacturer
- Honda (American Honda Motor Co.)
- Owner letters
- Feb 12, 2021
- Components
- Electrical system:12v/24v/48v battery (Electrical System); Electrical system:propulsion system:charging:module:software (Electrical System); Electrical system:propulsion system:dc/dc converter (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology