Recall 20V803000: 2015–2020 Volvo Bus 9700
Updated from NHTSA data · How we count
- Report date
- Dec 21, 2020
- Vehicles affected
- 553
- Models
- 1
- Initiated by
- Manufacturer
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
The risk
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
The fix
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Volvo Bus 9700
- 2016 Volvo Bus 9700
- 2017 Volvo Bus 9700
- 2018 Volvo Bus 9700
- 2019 Volvo Bus 9700
- 2020 Volvo Bus 9700
Details
- NHTSA campaign
- 20V803000
- Manufacturer campaign
- SR21-81; SR21-80
- Manufacturer
- Volvo Bus Corporation
- Owner letters
- Feb 18, 2021
- Components
- Power train:automatic transmission (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology