Recall 21V015000: 2021 Keystone Crossroads Redwood

Updated from NHTSA data · How we count

Report date
Jan 20, 2021
Vehicles affected
209
Models
1
Initiated by
Manufacturer

The problem

Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

The risk

If the axle moves, poor vehicle handling may result, increasing the risk of a crash.

The fix

Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2021 Keystone Crossroads Redwood

Details

NHTSA campaign
21V015000
Manufacturer campaign
21-394
Manufacturer
Keystone RV Company
Owner letters
Feb 8, 2021
Components
Suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle (Suspension); Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axle (Suspension)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology