Recall 21V016000: 2020 Ram 4500, 2020 Ram 5500

Updated from NHTSA data · How we count

Report date
Jan 20, 2021
Vehicles affected
6
Models
2
Initiated by
Manufacturer

The problem

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

The risk

A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

The fix

Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
21V016000
Manufacturer campaign
20E-031
Manufacturer
Custom Truck And Body Works
Owner letters
Jan 15, 2021
Components
Service brakes (Brakes); Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings (Brakes); Suspension:rear (Suspension)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology