Recall 21V071000: 2020–2021 Mercedes-Benz GLE 350, 2020–2021 Mercedes-Benz GLE 450, 2020 Mercedes-Benz GLE 580 +2 more
Updated from NHTSA data · How we count
- Report date
- Feb 12, 2021
- Vehicles affected
- 41,838
- Models
- 5
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
The risk
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Mercedes-Benz GLE 350
- 2021 Mercedes-Benz GLE 350
- 2020 Mercedes-Benz GLE 450
- 2021 Mercedes-Benz GLE 450
- 2020 Mercedes-Benz GLE 580
- 2020 Mercedes-Benz GLS 450
- 2020 Mercedes-Benz GLS 580 4MATIC
Details
- NHTSA campaign
- 21V071000
- Manufacturer campaign
- 2021030004
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- Mar 31, 2021
- Components
- Electronic stability control (esc):control module:software (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology