Recall 21V179000: 2019–2020 Highland Ridge FW Highlander, 2019 Highland Ridge FW Open Range, 2019–2020 Highland Ridge FW Silverstar +2 more
Updated from NHTSA data · How we count
- Report date
- Mar 16, 2021
- Vehicles affected
- 2,906
- Models
- 5
- Initiated by
- Manufacturer
The problem
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Highland Ridge FW Highlander
- 2020 Highland Ridge FW Highlander
- 2019 Highland Ridge FW Open Range
- 2019 Highland Ridge FW Silverstar
- 2020 Highland Ridge FW Silverstar
- 2019 Highland Ridge TT Mesa Ridge
- 2020 Highland Ridge TT Mesa Ridge
- 2020 Highland Ridge TT Open Range
Details
- NHTSA campaign
- 21V179000
- Manufacturer campaign
- 9904564
- Manufacturer
- Highland Ridge RV
- Owner letters
- May 3, 2021
- Components
- Equipment:appliance:oven/stove/cooktop (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology