Recall 21V204000: 2019–2020 Entegra Esteem, 2019 Entegra Odyssey, 2020 Entegra Redundant Odyssey +4 more
Updated from NHTSA data · How we count
- Report date
- Mar 24, 2021
- Vehicles affected
- 2,144
- Models
- 7
- Initiated by
- Manufacturer
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Entegra Esteem
- 2020 Entegra Esteem
- 2019 Entegra Odyssey
- 2020 Entegra Redundant Odyssey
- 2019 Jayco Alante
- 2020 Jayco Alante
- 2019 Jayco Greyhawk
- 2020 Jayco Greyhawk
- 2019 Jayco Precept
- 2020 Jayco Precept
- 2019 Jayco Redhawk
- 2020 Jayco Redhawk
Details
- NHTSA campaign
- 21V204000
- Manufacturer campaign
- 9903566
- Manufacturer
- Jayco, Inc.
- Owner letters
- May 3, 2021
- Components
- Equipment:appliance:oven/stove/cooktop (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology