Recall 21V235000: 2019–2020 Freightliner Sprinter 1500, 2019–2020 Freightliner Sprinter 2500, 2019–2020 Freightliner Sprinter 3500 +5 more

Updated from NHTSA data · How we count

Report date
Apr 5, 2021
Vehicles affected
1,285
Models
8
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

The risk

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

The fix

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
21V235000
Manufacturer campaign
VS3DISPKI
Manufacturer
Daimler Vans USA, LLC
Owner letters
May 28, 2021
Components
Electrical system: instrument cluster/panel (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology