Recall 21V305000: 2013–2020 Northstar Ambulance
Updated from NHTSA data · How we count
- Report date
- Apr 30, 2021
- Vehicles affected
- 3
- Models
- 1
- Initiated by
- Manufacturer
The problem
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
The risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
The fix
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Northstar Ambulance
- 2014 Northstar Ambulance
- 2015 Northstar Ambulance
- 2016 Northstar Ambulance
- 2017 Northstar Ambulance
- 2018 Northstar Ambulance
- 2019 Northstar Ambulance
- 2020 Northstar Ambulance
Details
- NHTSA campaign
- 21V305000
- Manufacturer
- Braun Northwest
- Owner letters
- May 10, 2021
- Components
- Electrical system: instrument cluster/panel (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology