Recall 21V359000: 2020 Mercedes-Benz Sprinter 1500, 2020 Mercedes-Benz Sprinter 2500, 2020 Mercedes-Benz Sprinter 3500 +1 more

Updated from NHTSA data · How we count

Report date
May 17, 2021
Vehicles affected
2,016
Models
4
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

The risk

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

The fix

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V359000
Manufacturer campaign
VS3TURSCHA
Manufacturer
Daimler Vans USA, LLC
Owner letters
Jun 18, 2021
Components
Structure:body:door:hinge and attachments (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology