Recall 21V360000: 2019 Mercedes-Benz Sprinter (VS30)
Updated from NHTSA data · How we count
- Report date
- May 17, 2021
- Vehicles affected
- 168
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
The risk
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 21V360000
- Manufacturer campaign
- VS3HOLAPLI
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Jul 2, 2021
- Components
- Electronic stability control (esc):control module:software (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology