Recall 21V380000: 2017–2021 Keystone Cougar
Updated from NHTSA data · How we count
- Report date
- May 24, 2021
- Vehicles affected
- 1,990
- Models
- 1
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
The risk
A buckled frame rail can increase the risk of a crash.
The fix
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2017 Keystone Cougar
- 2018 Keystone Cougar
- 2019 Keystone Cougar
- 2020 Keystone Cougar
- 2021 Keystone Cougar
Details
- NHTSA campaign
- 21V380000
- Manufacturer campaign
- 21-411
- Manufacturer
- Keystone RV Company
- Owner letters
- Jul 15, 2021
- Components
- Structure:frame and members (Body & Structure); Suspension:front:springs:leaf spring assembly:hanger,bracket (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology