Recall 21V406000: 2021 Mercedes-Benz AMG C43, 2021 Mercedes-Benz AMG C63, 2021 Mercedes-Benz AMG C63 S +3 more

Updated from NHTSA data · How we count

Report date
May 28, 2021
Vehicles affected
218
Models
6
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

The risk

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

The fix

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V406000
Manufacturer campaign
2021060010
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Jul 16, 2021
Components
Seats:mid/rear assembly:head restraint (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology