Recall 21V408000: 2020 Custom Truck & Body Works Ford F-550
Updated from NHTSA data · How we count
- Report date
- Jun 1, 2021
- Vehicles affected
- 990
- Models
- 1
- Initiated by
- Manufacturer
The problem
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The fix
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2020 Custom Truck & Body Works Ford F-550
Details
- NHTSA campaign
- 21V408000
- Manufacturer
- Custom Truck And Body Works
- Owner letters
- Jun 1, 2021
- Components
- Electrical system: instrument cluster/panel (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology