Recall 21V412000: 2019–2020 Sutphen Fire Truck

Updated from NHTSA data · How we count

Report date
Jun 2, 2021
Vehicles affected
8
Models
1
Initiated by
Manufacturer

The problem

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

The risk

Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.

The fix

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V412000
Manufacturer
Sutphen Corporation
Owner letters
Oct 6, 2021
Components
Equipment (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology