Recall 21V455000: 2021 Cadillac Escalade ESV, 2021 Cadillac Escalade NA, 2021 Chevrolet Suburban +3 more

Updated from NHTSA data · How we count

Report date
Jun 17, 2021
Vehicles affected
26,847
Models
6
Initiated by
Manufacturer

The problem

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

The risk

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

The fix

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V455000
Manufacturer campaign
N212333900
Manufacturer
General Motors, LLC
Owner letters
Jul 13, 2021
Components
Steering:steering control module (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology