Recall 21V468000: 2017–2020 Alexander Dennis Enviro 500
Updated from NHTSA data · How we count
- Report date
- Jun 23, 2021
- Vehicles affected
- 310
- Models
- 1
- Initiated by
- Manufacturer
The problem
Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2017 Alexander Dennis Enviro 500
- 2018 Alexander Dennis Enviro 500
- 2019 Alexander Dennis Enviro 500
- 2020 Alexander Dennis Enviro 500
Details
- NHTSA campaign
- 21V468000
- Manufacturer
- Alexander Dennis Inc.
- Owner letters
- Jun 18, 2021
- Components
- Fuel system, diesel:fuel injection system:fuel rail (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology