Recall 21V572000: 2020–2021 Utilimaster Walk-IN Van
Updated from NHTSA data · How we count
- Report date
- Jul 27, 2021
- Vehicles affected
- 4,885
- Models
- 1
- Initiated by
- Manufacturer
The problem
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
The risk
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
The fix
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2020 Utilimaster Walk-IN Van
- 2021 Utilimaster Walk-IN Van
Details
- NHTSA campaign
- 21V572000
- Manufacturer campaign
- 21-19
- Manufacturer
- Shyft Group
- Owner letters
- Oct 15, 2021
- Components
- Structure:body:bumpers (Body & Structure); Structure:frame and members (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology