Recall 21V599000: 2021 Infiniti Q50, 2021 Infiniti Q60, 2021 Infiniti QX80
Updated from NHTSA data · How we count
- Report date
- Aug 2, 2021
- Vehicles affected
- 3,569
- Models
- 3
- Initiated by
- Manufacturer
The problem
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 Infiniti Q50
- 2021 Infiniti Q60
- 2021 Infiniti QX80
Details
- NHTSA campaign
- 21V599000
- Manufacturer campaign
- R21A9
- Manufacturer
- Nissan North America, Inc.
- Owner letters
- Sep 14, 2021
- Components
- Back over prevention:display function (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology