Recall 21V638000: 2012–2014 Mercedes-Benz AMG C63, 2012–2015 Mercedes-Benz C250, 2012–2015 Mercedes-Benz C350 +3 more
Updated from NHTSA data · How we count
- Report date
- Aug 13, 2021
- Vehicles affected
- 205
- Models
- 6
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
The risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
The fix
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2012 Mercedes-Benz AMG C63
- 2013 Mercedes-Benz AMG C63
- 2014 Mercedes-Benz AMG C63
- 2012 Mercedes-Benz C250
- 2013 Mercedes-Benz C250
- 2014 Mercedes-Benz C250
- 2015 Mercedes-Benz C250
- 2012 Mercedes-Benz C350
- 2013 Mercedes-Benz C350
- 2014 Mercedes-Benz C350
- 2015 Mercedes-Benz C350
- 2011 Mercedes-Benz E350
- 2012 Mercedes-Benz E350
- 2013 Mercedes-Benz E350
- 2014 Mercedes-Benz E350
- 2015 Mercedes-Benz E400
- 2016 Mercedes-Benz E400
- 2015 Mercedes-Benz Redundant C63 AMG
Details
- NHTSA campaign
- 21V638000
- Manufacturer campaign
- 2021080016
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- Sep 10, 2021
- Components
- Air bags:frontal (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology