Recall 21V717000: 2008–2021 Volvo Bus 9700
Updated from NHTSA data · How we count
- Report date
- Sep 15, 2021
- Vehicles affected
- 860
- Models
- 1
- Initiated by
- Manufacturer
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
The fix
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2008 Volvo Bus 9700
- 2009 Volvo Bus 9700
- 2010 Volvo Bus 9700
- 2011 Volvo Bus 9700
- 2012 Volvo Bus 9700
- 2013 Volvo Bus 9700
- 2014 Volvo Bus 9700
- 2015 Volvo Bus 9700
- 2016 Volvo Bus 9700
- 2017 Volvo Bus 9700
- 2018 Volvo Bus 9700
- 2019 Volvo Bus 9700
- 2020 Volvo Bus 9700
- 2021 Volvo Bus 9700
Details
- NHTSA campaign
- 21V717000
- Manufacturer campaign
- SR21-85
- Manufacturer
- Volvo Bus Corporation
- Owner letters
- Sep 1, 2023
- Components
- Exterior lighting:headlights (Lighting); Exterior lighting:headlights:bulbs (Lighting)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology