Recall 21V728000: 2019–2021 Ram Promaster City
Updated from NHTSA data · How we count
- Report date
- Sep 21, 2021
- Vehicles affected
- 23,853
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The fix
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Ram Promaster City
- 2020 Ram Promaster City
- 2021 Ram Promaster City
Details
- NHTSA campaign
- 21V728000
- Manufacturer campaign
- Y71
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Oct 28, 2021
- Components
- Exterior lighting:turn signal (Lighting)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology