Recall 21V779000: 2021 Mercedes-Benz Sprinter 1500, 2021 Mercedes-Benz Sprinter 2500, 2021 Mercedes-Benz Sprinter 3500 +1 more
Updated from NHTSA data · How we count
- Report date
- Oct 6, 2021
- Vehicles affected
- 38
- Models
- 4
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
The risk
An electrical short can increase the risk of a fire.
The fix
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 21V779000
- Manufacturer campaign
- VS3KABKAN
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Nov 2, 2021
- Components
- Electrical system:wiring (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology