Recall 21V789000: 2021 Mercedes-Benz S 500, 2021 Mercedes-Benz S 580
Updated from NHTSA data · How we count
- Report date
- Oct 11, 2021
- Vehicles affected
- 1,311
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 21V789000
- Manufacturer campaign
- 2021100010
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- Dec 1, 2021
- Components
- Air bags: air bag/restraint control module:software (Airbags); Air bags:sensor:occupant classification:front passenger (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology