Recall 21V807000: 2018–2020 HME RAM 5500
Updated from NHTSA data · How we count
- Report date
- Oct 15, 2021
- Vehicles affected
- 5
- Models
- 1
- Initiated by
- Manufacturer
The problem
HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.
The risk
An over-tightened lug nut may cause the wheel stud to break, resulting in wheel separation and increasing the risk of a crash.
The fix
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2018 HME RAM 5500
- 2019 HME RAM 5500
- 2020 HME RAM 5500
Details
- NHTSA campaign
- 21V807000
- Manufacturer campaign
- 21V-398
- Manufacturer
- HME, Inc.
- Owner letters
- May 20, 2022
- Components
- Wheels (Wheels & Tires); Wheels:lugs/nuts/bolts/studs (Wheels & Tires)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology