Recall 21V882000: 2017–2019 Western Star 4700, 2017–2019 Western Star 4900, 2017–2019 Western Star 5700 +1 more
Updated from NHTSA data · How we count
- Report date
- Nov 12, 2021
- Vehicles affected
- 6,100
- Models
- 4
- Initiated by
- Manufacturer
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
The risk
An electrical arc can increase the risk of a fire.
The fix
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2017 Western Star 4700
- 2018 Western Star 4700
- 2019 Western Star 4700
- 2017 Western Star 4900
- 2018 Western Star 4900
- 2019 Western Star 4900
- 2017 Western Star 5700
- 2018 Western Star 5700
- 2019 Western Star 5700
- 2017 Western Star 6900
- 2018 Western Star 6900
- 2019 Western Star 6900
Details
- NHTSA campaign
- 21V882000
- Manufacturer campaign
- FL-907
- Manufacturer
- Daimler Trucks North America, LLC
- Owner letters
- Jan 4, 2022
- Components
- Electrical system:wiring (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology