Recall 21V934000: 2021 Mercedes-Benz Sprinter 1500, 2021 Mercedes-Benz Sprinter 2500, 2021 Mercedes-Benz Sprinter 3500 +1 more
Updated from NHTSA data · How we count
- Report date
- Dec 1, 2021
- Vehicles affected
- 30
- Models
- 4
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
The risk
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 21V934000
- Manufacturer campaign
- VS3HECKTRI
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Feb 11, 2022
- Components
- Structure (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology