Recall 21V970000: 2017 Tourig Mercedes-Benz Sprinter

Updated from NHTSA data · How we count

Report date
Dec 14, 2021
Vehicles affected
1
Models
1
Initiated by
Manufacturer

The problem

TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.

The risk

Damaged components may overheat, increasing the risk of a fire.

The fix

Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2017 Tourig Mercedes-Benz Sprinter

Details

NHTSA campaign
21V970000
Manufacturer
TOURIG
Owner letters
Feb 9, 2022
Components
Electrical system (Electrical System); Equipment:recreational vehicle/trailer (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology