Recall 21V972000: 2019–2020 Freightliner Sprinter 1500, 2019–2020 Freightliner Sprinter 2500, 2019–2020 Freightliner Sprinter 3500 +5 more
Updated from NHTSA data · How we count
- Report date
- Dec 15, 2021
- Vehicles affected
- 48,400
- Models
- 8
- Initiated by
- ODI
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
The risk
Unintentional vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Freightliner Sprinter 1500
- 2020 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2020 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2020 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2020 Freightliner Sprinter 4500
- 2019 Mercedes-Benz Sprinter 1500
- 2020 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2020 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2020 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
- 2020 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 21V972000
- Manufacturer campaign
- VS3PA27 ERI/ERO
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Feb 11, 2022
- Components
- Electrical system:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology