Recall 21V978000: 2020 Ford Transit

Updated from NHTSA data · How we count

Report date
Dec 16, 2021
Vehicles affected
4,548
Models
1
Initiated by
Manufacturer

The problem

Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.

The risk

Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.

The fix

Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V978000
Manufacturer campaign
21S54
Manufacturer
Ford Motor Company
Owner letters
Feb 4, 2022
Components
Power train:driveline:driveshaft (Transmission & Drivetrain)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology