Recall 21V989000: 2020 Mercedes-Benz CLA 250

Updated from NHTSA data · How we count

Report date
Dec 17, 2021
Vehicles affected
1
Models
1
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

The risk

A sudden loss of power steering assist can increase the risk of a crash.

The fix

A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V989000
Manufacturer campaign
2021120016
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Jan 21, 2022
Components
Steering:electric power assist system (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology