Recall 22V099000: 2015–2018 Mercedes-Benz Metris
Updated from NHTSA data · How we count
- Report date
- Feb 22, 2022
- Vehicles affected
- 17,093
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
The risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2015 Mercedes-Benz Metris
- 2016 Mercedes-Benz Metris
- 2017 Mercedes-Benz Metris
- 2018 Mercedes-Benz Metris
Details
- NHTSA campaign
- 22V099000
- Manufacturer campaign
- VS2RUEKAM
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Feb 10, 2023
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology