Recall 22V255000: 2020–2022 Ford Explorer Hybrid, 2020–2021 Ford Explorer Intercept Hybrid, 2020–2022 Ford Explorer Phev +1 more
Updated from NHTSA data · How we count
- Report date
- Apr 14, 2022
- Vehicles affected
- 252,936
- Models
- 4
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
The fix
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2020 Ford Explorer Hybrid
- 2021 Ford Explorer Hybrid
- 2022 Ford Explorer Hybrid
- 2020 Ford Explorer Intercept Hybrid
- 2021 Ford Explorer Intercept Hybrid
- 2020 Ford Explorer Phev
- 2021 Ford Explorer Phev
- 2022 Ford Explorer Phev
- 2020 Ford Explorer Police Intercept
- 2021 Ford Explorer Police Intercept
Details
- NHTSA campaign
- 22V255000
- Manufacturer campaign
- 22S27
- Manufacturer
- Ford Motor Company
- Owner letters
- Jun 9, 2022
- Components
- Power train:axle assembly (Transmission & Drivetrain); Power train:driveline:driveshaft (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology