Recall 23V177000: 2021 Mercedes-Benz AMG GLE53, 2021 Mercedes-Benz AMG GLE63, 2021 Mercedes-Benz AMG GLS63 +8 more
Updated from NHTSA data · How we count
- Report date
- Mar 17, 2023
- Vehicles affected
- 61,450
- Models
- 11
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
The risk
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
The fix
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 Mercedes-Benz AMG GLE53
- 2021 Mercedes-Benz AMG GLE63
- 2021 Mercedes-Benz AMG GLS63
- 2020 Mercedes-Benz GLE 350
- 2021 Mercedes-Benz GLE 350
- 2020 Mercedes-Benz GLE 450
- 2021 Mercedes-Benz GLE 450
- 2020 Mercedes-Benz GLE 580
- 2020 Mercedes-Benz GLS 450
- 2021 Mercedes-Benz GLS450
- 2021 Mercedes-Benz GLS580
- 2020 Mercedes-Benz GLS 580 4MATIC
- 2021 Mercedes-Benz Maybach GLS600
Details
- NHTSA campaign
- 23V177000
- Manufacturer campaign
- 2023030014 & 15
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- Apr 28, 2023
- Components
- Visibility:defroster/defogger/hvac system (Visibility & Wipers)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology