Recall 23V194000: 2020–2023 Helio O2

Updated from NHTSA data · How we count

Report date
Mar 23, 2023
Vehicles affected
61
Models
1
Initiated by
Manufacturer

The problem

9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.

The risk

A gas leak in the presence of an ignition source can increase the risk of a fire.

The fix

Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 583–2206. 9299-5000 Quebec's number for this recall is 2023-001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2020 Helio O2
  • 2021 Helio O2
  • 2022 Helio O2
  • 2023 Helio O2

Details

NHTSA campaign
23V194000
Manufacturer campaign
2023-001
Manufacturer
9299-5000 Quebec Inc.
Owner letters
Apr 28, 2023
Components
Equipment:appliance:oven/stove/cooktop (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology