Recall 23V204000: 2019–2021 Freightliner Sprinter 1500, 2019–2021 Freightliner Sprinter 2500, 2019–2021 Freightliner Sprinter 3500 +5 more

Updated from NHTSA data · How we count

Report date
Mar 24, 2023
Vehicles affected
6,857
Models
8
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

The risk

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

The fix

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V204000
Manufacturer campaign
VS3KOMBAUS
Manufacturer
Daimler Vans USA, LLC
Owner letters
May 5, 2023
Components
Electrical system: instrument cluster/panel (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology