Recall 23V215000: 2018–2021 Volkswagen Atlas, 2020 Volkswagen Atlas Cross Sport
Updated from NHTSA data · How we count
- Report date
- Mar 29, 2023
- Vehicles affected
- 143,053
- Models
- 2
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2018 Volkswagen Atlas
- 2019 Volkswagen Atlas
- 2020 Volkswagen Atlas
- 2021 Volkswagen Atlas
- 2020 Volkswagen Atlas Cross Sport
Details
- NHTSA campaign
- 23V215000
- Manufacturer campaign
- 69FB
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Mar 22, 2024
- Components
- Air bags:sensor:occupant classification:front passenger (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology