Recall 23V218000: 2015–2019 Kia Soul EV
Updated from NHTSA data · How we count
- Report date
- Mar 29, 2023
- Vehicles affected
- 2,689
- Models
- 1
- Initiated by
- Manufacturer
The problem
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
The risk
A battery electrical short-circuit increases the risk of a fire.
The fix
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2015 Kia Soul EV
- 2016 Kia Soul EV
- 2017 Kia Soul EV
- 2018 Kia Soul EV
- 2019 Kia Soul EV
Details
- NHTSA campaign
- 23V218000
- Manufacturer campaign
- SC267
- Manufacturer
- Kia America, Inc.
- Owner letters
- Aug 18, 2023
- Components
- Electrical system:propulsion system:traction battery (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology