Recall 23V284000: 2021–2023 Crysteel Dump Body

Updated from NHTSA data · How we count

Report date
Apr 21, 2023
Vehicles affected
59
Models
1
Initiated by
Manufacturer

The problem

Crysteel Manufacturing Inc (Crysteel) is recalling certain 2021-2023 dump body vehicles built on Isuzu NRR-Series chassis, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.

The risk

A winch that operates unintentionally increases the risk of injury.

The fix

Crysteel will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed beginning on April 28, 2023. Owners may contact Crysteel customer service at 1-800-533-0494. Crysteel's number for this recall is TS#_2013.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2021 Crysteel Dump Body
  • 2022 Crysteel Dump Body
  • 2023 Crysteel Dump Body

Details

NHTSA campaign
23V284000
Manufacturer campaign
TS#_2013
Manufacturer
Crysteel Manufacturing Inc
Owner letters
Apr 28, 2023
Components
Electrical system (Electrical System); Equipment:mechanical:winch (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology