Recall 23V302000: 2016–2017 Jeep Cherokee
Updated from NHTSA data · How we count
- Report date
- Apr 27, 2023
- Vehicles affected
- 25,980
- Models
- 1
- Initiated by
- ODI
The problem
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
The risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
The fix
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 23V302000
- Manufacturer campaign
- 45A
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- May 11, 2023
- Components
- Power train:automatic transmission (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology