Recall 23V316000: 2023 Custom Fire Spartan Metrostar RT
Updated from NHTSA data · How we count
- Report date
- May 4, 2023
- Vehicles affected
- 2
- Models
- 1
- Initiated by
- Manufacturer
The problem
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
The risk
Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
The fix
Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2023 Custom Fire Spartan Metrostar RT
Details
- NHTSA campaign
- 23V316000
- Manufacturer campaign
- 23V156
- Manufacturer
- Custom Fire Apparatus, Inc.
- Owner letters
- May 31, 2023
- Components
- Power train:automatic transmission:control module (tcm/pcm/tecm) (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology