Recall 23V345000: 2022–2023 Mitsubishi Outlander, 2023 Mitsubishi Outlander Phev
Updated from NHTSA data · How we count
- Report date
- Jun 6, 2023
- Vehicles affected
- 89,907
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The fix
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2022 Mitsubishi Outlander
- 2023 Mitsubishi Outlander
- 2023 Mitsubishi Outlander Phev
Details
- NHTSA campaign
- 23V345000
- Manufacturer campaign
- SR-23-001
- Manufacturer
- Mitsubishi Motors North America, Inc.
- Owner letters
- Jun 20, 2023
- Components
- Back over prevention:display function (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology