Recall 23V361000: 2020–2021 Polestar Polestar 1
Updated from NHTSA data · How we count
- Report date
- May 22, 2023
- Vehicles affected
- 66
- Models
- 1
- Initiated by
- Manufacturer
The problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
The risk
The high-voltage battery overheating increases the risk of a fire.
The fix
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2020 Polestar Polestar 1
- 2021 Polestar Polestar 1
Details
- NHTSA campaign
- 23V361000
- Manufacturer campaign
- R10216
- Manufacturer
- Polestar Automotive USA, Inc.
- Owner letters
- Jun 26, 2023
- Components
- Electrical system:12v/24v/48v battery (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology