Recall 23V444000: 2021 Freightliner Sprinter 1500, 2021 Freightliner Sprinter 2500, 2021–2023 Mercedes-Benz Metris +2 more

Updated from NHTSA data · How we count

Report date
Jun 26, 2023
Vehicles affected
20,500
Models
5
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The fix

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V444000
Manufacturer campaign
4790205
Manufacturer
Daimler Vans USA, LLC
Owner letters
Nov 1, 2023
Components
Fuel system, gasoline:delivery:fuel pump (Fuel, Hybrid & EV Propulsion)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology