Recall 23V667000: 2023 Volvo Bus 9700

Updated from NHTSA data · How we count

Report date
Oct 3, 2023
Vehicles affected
19
Models
1
Initiated by
Manufacturer

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

The fix

Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V667000
Manufacturer campaign
SR23-85
Manufacturer
Volvo Bus Corporation
Owner letters
Feb 1, 2024
Components
Equipment:other:labels (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology